Privacy Policy

Effective Date: July 21, 2026

Siren EDC LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.sirenedc.com/, make a purchase, contact us, subscribe to communications, or otherwise interact with our business.

 

Information We Collect

Depending on how you interact with Siren EDC, we may collect the following categories of information.

 

Contact and Account Information

This may include:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Account login information

• Communication preferences

Order and Transaction Information

This may include:

• Products purchased or returned

• Order numbers

• Transaction amounts

• Shipping and fulfillment information

• Return, refund, and customer-service history

Payments are processed through third-party payment providers. Siren EDC does not ordinarily receive or store complete payment-card numbers.

Device and Website-Usage Information

When you use the website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Referring pages

• Pages viewed

• Dates and times of visits

• Website interactions

• Cookie and similar technology identifiers

Communications

We may collect the contents of messages, emails, reviews, support requests, survey responses, or other communications you send to us.

How We Use Information

We may use collected information to:

• Process, fulfill, and deliver orders

• Provide tracking information

• Process returns, exchanges, and refunds

• Communicate about orders and customer-service requests

• Maintain and improve the website

• Personalize the shopping experience

• Detect and prevent fraud, abuse, and security incidents

• Maintain business and transaction records

• Analyze website performance and customer activity

• Send marketing communications when permitted

• Comply with legal, tax, accounting, and regulatory obligations

• Protect the rights, safety, and property of Siren EDC, our customers, and others

How We Disclose Information

We may disclose information to service providers that perform legitimate business functions on our behalf, including:

• Website hosting and e-commerce providers, including Wix

• Payment processors

• Shipping carriers and fulfillment providers

• Email and customer-communication providers

• Analytics and advertising providers

• Fraud-prevention and information-security providers

• Accounting, legal, insurance, and professional advisers

These providers receive information needed to perform their services and are subject to their own privacy obligations and policies.

We may also disclose information:

• When required by law, subpoena, court order, or governmental request

• To investigate fraud, abuse, security incidents, or violations of our terms

• To protect legal rights, safety, or property

• As part of a merger, financing, sale, restructuring, or transfer of all or part of the business

Siren EDC does not sell personal information for monetary compensation.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, local storage, and similar technologies to:

• Keep the website functioning

• Maintain shopping-cart and checkout features

• Remember preferences

• Understand website use

• Measure performance

• Detect fraud and security risks

• Support advertising and marketing activities

You may be able to manage cookies through your browser or through any cookie controls provided on the website. Blocking certain cookies may prevent parts of the website from functioning correctly.

Marketing Communications

If you subscribe to promotional email or text communications, we may send information about products, offers, events, and Siren EDC news.

You may unsubscribe from marketing emails by using the unsubscribe link contained in the message. Transactional communications relating to orders, returns, security, or account activity may still be sent when necessary.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfillment, customer support, fraud prevention, record keeping, tax, accounting, dispute resolution, and legal compliance.

Retention periods vary based on the type of information and the reason it was collected.

Information Security

We use reasonable administrative, organizational, and technical measures intended to protect personal information.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. Customers should use care when sending sensitive information online and should protect their account credentials.

Your Choices and Privacy Rights

Depending on where you reside and applicable law, you may have rights regarding your personal information, such as the right to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or limit certain processing

• Withdraw consent when processing is based on consent

• Opt out of certain marketing communications

These rights may be subject to exceptions, verification requirements, and record-retention obligations.

To submit a privacy request, email info@sirenedc.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request.

Children’s Privacy

The website is not directed to children under 18, and Siren EDC does not knowingly collect personal information directly from children under 18.

If you believe that a child has submitted personal information to us, contact info@sirenedc.com.

Third-Party Websites

Our website may contain links to websites operated by manufacturers, social networks, payment providers, or other third parties.

Siren EDC is not responsible for the privacy or security practices of third-party websites. Review the privacy policy of any third-party service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations.

The current version will be posted on the website with an updated effective date. Material changes may also be communicated through the website or another appropriate method.

Contact Information

Questions or privacy requests may be directed to:

Siren EDC LLC
Buffalo, NY 14216
United States

Email: info@sirenedc.com
Phone: 585-208-5213